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Accessibility Statement

SYL Consulting Luxembourg S.à r.l.

Last Updated: December 26, 2025

Our Commitment to Accessibility

We at SYL Consulting Luxembourg S.à r.l. are committed to ensuring digital accessibility for all visitors to our website, including people with disabilities. We recognize that accessibility is a fundamental right and essential for equal access to information and services. We are continuously working to improve the accessibility and usability of our website.

What Web Accessibility Is

An accessible website enables all visitors, including people with disabilities, to browse the site with ease and enjoyment. This is achieved through the website's design, the capabilities of the system on which the site operates, and through compatibility with assistive technologies such as screen readers, keyboard navigation, screen magnification, and voice recognition software.

Accessibility Standards and Legal Framework

We have designed this website in accordance with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level

  • EU Web Accessibility Directive (2016/2102)

  • Luxembourg accessibility requirements

These internationally recognized guidelines and legal frameworks ensure that our website is accessible to people with a wide range of disabilities, including:

  • Visual disabilities (blindness, low vision, color blindness)

  • Hearing disabilities (deafness, hard of hearing)

  • Motor disabilities (limited dexterity, difficulty using a mouse)

  • Cognitive disabilities (learning disabilities, attention difficulties, memory impairments)

  • Neurological disabilities (seizure disorders)

Accessibility Features on This Site

We have implemented the following accessibility measures on sylconsulting.lu:

Technical Implementation

  • Semantic HTML Structure: Proper use of headings, landmarks, and ARIA labels

  • Keyboard Navigation: All interactive elements accessible via keyboard without mouse

  • Focus Management: Clear visual focus indicators for all interactive elements

  • Skip Navigation Links: Direct access to main content areas

  • Responsive Design: Content adapts to different screen sizes, orientations, and zoom levels (up to 200%)

Content Accessibility

  • Clear Language: Use of clear, professional language appropriate for research content

  • Logical Structure: Proper heading hierarchy (H1-H6) on all pages

  • Alternative Text: Descriptive alt text for all informative images and graphics

  • Color Contrast: All text meets WCAG AA contrast requirements (minimum 4.5:1 for normal text, 3:1 for large text)

  • Link Purpose: Descriptive link text that clearly indicates destination

  • Language Declaration: HTML language attributes set correctly for multilingual content

Forms and Interactive Elements

  • Form Labels: Clear labels associated with all form fields

  • Error Identification: Clear error messages with suggestions for correction

  • Input Assistance: Help text and instructions for complex form fields

  • Keyboard Accessible: All forms navigable and submittable via keyboard

Media and Documents

  • Document Accessibility: Research reports and PDF documents created with accessibility features

  • Data Tables: Proper table markup with headers for complex research data

  • Charts and Graphs: Alternative text descriptions for data visualizations

  • Downloadable Content: Accessible format options provided where feasible

Assistive Technology Compatibility

Our website has been designed and tested for compatibility with:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

  • Screen magnification software (ZoomText, MAGic)

  • Voice recognition software (Dragon NaturallySpeaking)

  • Browser zoom functionality

  • Keyboard-only navigation

  • Alternative input devices

Ongoing Accessibility Efforts

Accessibility is a continuous commitment. We maintain our accessibility standards through:

  • Regular accessibility audits using automated and manual testing

  • User testing with individuals who use assistive technologies

  • Training for content creators and developers on accessibility best practices

  • Monitoring of evolving WCAG guidelines and EU accessibility requirements

  • Prompt remediation of identified accessibility issues

  • Accessibility considerations in all new feature development

Third-Party Content

Some pages on our website may contain embedded content from third-party services, including:

  • Analytics tools (Google Analytics with privacy-enhanced mode)

  • Research databases and data visualization tools

  • Professional networking platforms

While we require our third-party vendors to meet accessibility standards, we have limited control over the accessibility of external content. We work exclusively with vendors who demonstrate commitment to accessibility compliance.

Pages potentially affected by third-party content:

  • Research report pages with embedded data visualizations

  • Pages with social media integrations

We declare partial compliance with WCAG 2.1 AA for elements controlled by third parties and are working with our vendors to improve accessibility of these components.

Known Limitations

We are transparent about current accessibility limitations and our plans to address them:

Current Limitations:

  • Some legacy PDF research reports may not be fully accessible; we are systematically remediating these files

  • Certain complex financial charts may require additional context for screen reader users; we provide data tables as alternatives

  • Some embedded third-party research tools may not fully meet WCAG 2.1 AA standards

Remediation Timeline:

  • Legacy PDF remediation: Ongoing, prioritizing most frequently accessed documents

  • Data visualization enhancements: Q1 2026

  • Third-party tool accessibility improvements: Ongoing discussions with vendors

Feedback and Assistance

We value your feedback on the accessibility of sylconsulting.lu. If you encounter accessibility barriers, need assistance accessing content, or wish to request information in an alternative format, please contact us:

Accessibility Coordinator:

  • Name: [Accessibility Coordinator Name]

  • Email: accessibility@sylluxembourg.com

  • Phone: [Luxembourg Phone Number]

  • Mail: SYL Consulting Luxembourg S.à r.l., 12, Rue du Chateau D'eau, L-3364 Leudelange, Luxembourg

Alternative Contact:

When Contacting Us: Please provide the following information to help us assist you effectively:

  • The specific page URL or content you are trying to access

  • A description of the accessibility issue you encountered

  • The assistive technology or adaptive strategy you are using

  • Your preferred contact method

  • Any deadline requirements for accessing the information

Response Time: We aim to respond to all accessibility inquiries within 5 business days. For urgent research-related content requests, we will prioritize providing accessible alternatives.

Enforcement and Complaint Procedure

If you are not satisfied with our response to your accessibility concern, you may:

Internal Escalation:

  1. Contact our Data Protection Officer at dpo@sylconsulting.lu

  2. Request escalation to management

External Complaint: You have the right to file a complaint with the relevant Luxembourg authority:

  • Centre for Equal Treatment (CET)

  • Address: 65, route d'Arlon, L-1140 Luxembourg

  • Website: www.cet.lu

  • Email: info@cet.lu

Compatibility with Browsers and Assistive Technologies

This website is designed to be compatible with the following combinations of browsers and assistive technologies:

Desktop Browsers:

  • Chrome (current and previous major version) with JAWS, NVDA

  • Firefox (current and previous major version) with JAWS, NVDA

  • Safari (current and previous major version) with VoiceOver

  • Microsoft Edge (current and previous major version) with JAWS, Narrator

Mobile Platforms:

  • iOS Safari with VoiceOver

  • Android Chrome with TalkBack

Other Assistive Technologies:

  • Screen magnification software (all major browsers)

  • Voice recognition software (all major browsers)

  • Keyboard-only navigation (all major browsers)

This website is not compatible with:

  • Browsers older than two major versions

  • Internet Explorer (discontinued browser)

Technical Specifications

Accessibility of sylconsulting.lu relies on the following technologies to work with your web browser and assistive technologies:

  • HTML5 - Semantic markup

  • CSS3 - Visual presentation and responsive design

  • JavaScript - Enhanced functionality with progressive enhancement

  • WAI-ARIA - Accessible Rich Internet Applications attributes

  • SVG - Scalable vector graphics with accessible descriptions

The website is designed to function with JavaScript disabled, though some enhanced features may not be available.

Assessment and Testing Methodology

SYL Consulting Luxembourg assessed the accessibility of sylconsulting.lu through:

Automated Testing:

  • WAVE (Web Accessibility Evaluation Tool)

  • axe DevTools

  • Lighthouse Accessibility Audit

  • Pa11y automated testing

Manual Testing:

  • Keyboard-only navigation testing

  • Screen reader testing (JAWS, NVDA, VoiceOver)

  • Manual review against WCAG 2.1 AA success criteria

  • Color contrast verification

  • Zoom and reflow testing

User Testing:

  • Feedback from users with disabilities

  • Testing with various assistive technologies

  • Usability testing with diverse user groups

Formal Evaluation:

  • Self-assessment against WCAG 2.1 guidelines

  • Third-party accessibility audit: [Date of last audit if applicable]

  • Conformance review: December 2025

Accessibility Statement Approval and Review

This accessibility statement was:

  • Approved on: December 26, 2025

  • Created using: WCAG 2.1 AA conformance criteria

  • Last reviewed: December 26, 2025

  • Next scheduled review: June 26, 2026

This statement will be reviewed and updated:

  • Every 6 months as part of our regular accessibility review cycle

  • Whenever significant website changes are made

  • When new accessibility issues are identified

  • When accessibility standards are updated

Commitment to Continuous Improvement

We view digital accessibility as an essential component of our commitment to equal access to research and information. Accessibility is integrated into:

  • Our website development process

  • Content creation guidelines

  • Vendor selection criteria

  • Staff training programs

  • Quality assurance procedures

We recognize that accessibility is an ongoing journey, not a destination. We remain committed to making continuous improvements to ensure sylconsulting.lu is accessible to all users.

Accessibility in Our Services

Beyond our website, we are committed to accessibility in all our research services:

  • Research Reports: Available in accessible PDF format upon request

  • Data Deliverables: Provided in accessible spreadsheet formats

  • Presentations: Created with accessibility features (alt text, color contrast, clear structure)

  • Communication: Flexible communication methods to accommodate diverse needs

  • Meetings: Virtual meetings with captioning available upon request

This statement reflects our ongoing commitment to digital accessibility. We welcome your partnership in making our website and services accessible to everyone.

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